Refund policy

We want you to be satisfied with your purchase.

• You have 7 days from the date of delivery to request a return.
• Items must be unused, in original condition, and in original packaging.
• Certain items (such as underwear, personalized products, and sale items) are not eligible for return.

Refunds

• Once we receive and inspect your return, we will notify you.
• If approved, your refund will be processed within 5–10 business days.

Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

To request a return, contact us at: storenexoraa@gmail.com

Returns are only accepted for defective, damaged, or incorrect items. We do not accept returns for change of mind.